Returns & Exchanges
At Jarbo, we want you to be completely satisfied with your purchase, which is why we offer a 14-day return window for all unworn and unwashed items. Simply follow our streamlined process to ensure your return or exchange is handled with the utmost care and efficiency.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.
- 2.Package Your Items
Place the items in their original packaging with all designer tags attached to ensure they remain in sellable condition during transit.
- 3.Attach the Shipping Label
Print the prepaid shipping label provided by our portal and securely affix it to the outside of your package, covering any previous shipping marks.
- 4.Drop Off and Track
Hand your package to the designated carrier and keep your tracking number handy; your refund will be processed within 5-7 business days of receipt.